Hendriyana Nugraha | HR, General Affairs & Business Support Manager

ABOUT ME

Professional Summary

People, operations, compliance, and digitalization — built from hands-on manufacturing experience.

HR & General Affairs Manager with more than 13 years of experience in multinational manufacturing companies, handling Human Resources, General Affairs, Industrial Relations, Legal Compliance, Corporate IT, Google Workspace Administration, Government Relations, and Business Support.

Experienced in managing HR & GA operations for organizations with up to 8,000 employees and leading teams of more than 100 people. Worked closely with Korean, Indian, and Indonesian management in supporting daily operations, employee management, compliance, and organizational improvement.

Successfully reduced operational costs by 20%, achieved 30% vendor cost savings, improved company licensing processes, and handled various industrial relations and employee-related matters.

In addition to HR & GA responsibilities, experienced in internal digitalization and system development, including the development of an internal HR Management System and a Printing API Integration System.

13+Years Experience

8,000+Employees Supported

100+Team Members Led

20%Operational Cost Reduction

30%Vendor Cost Saving

3Manufacturing Companies Managed

CORE EXPERTISE

Core Expertise

Human Resources

General Affairs

Industrial Relations

Legal Compliance

Government Relations

Corporate IT & Digitalization

PROFESSIONAL EXPERIENCE

Career Journey

HR & GA Manager

Feb 2025 – Present

PT Samheung Indonesia — Cikarang Selatan, West Java

Lead end-to-end HR & General Affairs, legal compliance, expatriate administration, government relations, procurement, licensing, corporate IT, and internal digitalization initiatives.

View responsibilities & achievements

Lead end-to-end HR & General Affairs functions, aligning people strategies and operational support with business objectives.
Direct all Human Resources activities, including workforce planning, recruitment, payroll, employee development, performance management, and industrial relations.
Drive legal and regulatory compliance through effective management of labor laws, HSE (K3), company policies, internal audits, and statutory requirements.
Lead expatriate administration and government relations, ensuring seamless coordination with Immigration, Ministry of Manpower, KLHK, and other regulatory authorities.
Oversee General Affairs operations covering facilities, assets, procurement, outsourced services, licensing, and operational support.
Manage departmental budgets, vendor partnerships, and cost optimization initiatives to improve operational efficiency and business sustainability.
Develop and implement HR policies, SOPs, Company Regulations, and continuous improvement initiatives to strengthen organizational effectiveness.
Partner with executive management to support business growth through effective people management, operational excellence, and strategic workforce planning.
Oversee corporate IT operations, including Google Workspace administration, network infrastructure, computer deployment and maintenance, corporate email management, IT asset administration, user access control, and end-user support to ensure secure and uninterrupted business operations.
Developed an internal HR Management System to improve employee data management, HR administration, and information accuracy.
Developed a Printing API Integration System to connect customer unique-code API with the printing process, including code retrieval, database tracking, CSV/TXT generation, printing status, and confirmation to the customer API.

General Affair & Legal SD Manager

Nov 2022 – Jan 2025

PT Lucky Print Abadi — Cikarang Barat, West Java

Led General Affairs and legal operations across three manufacturing companies, supporting 900+ employees and leading a 46-member General Affairs organization.

View responsibilities & achievements

Lead General Affairs operations across three manufacturing companies, ensuring operational excellence, business continuity, and regulatory compliance.
Direct integrated facility management covering employee services, security, transportation, logistics, workplace facilities, and occupational health support for 900+ employees.
Lead and develop a 46-member General Affairs organization (3 Supervisors, 7 Staff, and 36 Operators) to achieve operational excellence and service quality.
Ensure full compliance with environmental regulations, statutory permits, and expatriate administration through effective governance and stakeholder management.
Establish and maintain strong partnerships with government authorities, labor unions, and local communities to support sustainable business operations.
Develop and implement KPIs, operational policies, and continuous improvement initiatives to enhance organizational performance and cost efficiency.

General Affair & Legal & Purchase Manager

May 2021 – Nov 2022

PT Pratama Abadi Industri — Garut, West Java

Managed General Affairs, legal, purchasing, licensing, vendor management, expatriate support, and workplace services for a large-scale manufacturing operation with 8,000+ employees.

View responsibilities & achievements

Lead General Affairs operations for a large-scale manufacturing site supporting 8,000+ employees, ensuring operational excellence, regulatory compliance, and business continuity.
Direct integrated workplace services covering facility management, employee welfare, security, transportation, logistics, occupational health, and workplace infrastructure.
Lead and develop a 102-member General Affairs organization, driving service quality, operational efficiency, and continuous improvement.
Manage procurement, vendor partnerships, expatriate administration, and operational support functions to optimize cost, quality, and business performance.
Ensure full compliance with environmental regulations, statutory licensing, and corporate governance requirements, including AMDAL, PBG/IMB, Andalalin, RMCC, industrial waste management, and operational permits.
Build strategic partnerships with government authorities, labor unions, local communities, and external stakeholders to support sustainable business operations.
Lead industrial relations involving contractors and third parties while representing the company in coordination with Disnaker, Wasnaker, PHI, and Polda.
Develop and implement KPIs, CSR initiatives, operational policies, and continuous improvement programs to strengthen organizational effectiveness and corporate sustainability.

HRD & General Affair Manager

Nov 2017 – May 2021

PT Harvestindo Purnamatex — Cianjur

Managed HR and General Affairs operations in a textile manufacturing environment.

Earlier Career

2006 – 2017

Manufacturing, Food & Beverage, Retail

Progressed through HR & GA, payroll, IT support, and PPIC roles across multiple industries, building a strong operational foundation before moving into management.

KEY ACHIEVEMENTS

Delivering Measurable Impact

20%

Operational cost reduction through process and resource optimization.

30%

Vendor cost savings through sourcing, negotiation, and supplier management.

25%

Faster licensing and regulatory permit processing.

100+

Team members led in large-scale manufacturing operations.

DIGITALIZATION & SYSTEM DEVELOPMENT

Internal System Projects

Selected digitalization initiatives developed to improve HR administration, process control, and operational integration.

Web Application

HR Management System

Designed and developed an internal web-based HR system to centralize employee data, employment status, employee relations, recruitment, payroll, HR services, reporting, and administration processes.

API Integration

Printing API Integration System

Designed and developed a middleware system to connect customer API data with the printing process, including unique code management, database tracking, CSV/TXT output, printing status, and API confirmation.

EDUCATION

Academic Background

S1 ManagementCyber Asia University — In Progress

D3 Teknik KomputerPoliteknik TEDC Bandung

CERTIFICATION

Professional Certification

Certified Human Resources Management Professional

Certified Human Resource Leader

Certified Compliance & Legal Auditor

Additional CertificationsGeneral Affairs, Cost Management, Inventory Management, Legal Documentation & Legal Compliance

LET'S CONNECT

Open to professional opportunities and collaboration.

Cikarang Barat, West Java, Indonesia

hendriii19@gmail.com +62 896-1111-9090 linkedin.com/in/hendriii19